| The following complaint conditions are still open. HPD has already attempted to notify the property owner that the condition exists; the tenant should provide access for the owner to make the repair. HPD may attempt to contact the tenant by phone to verify the correction of the condition or an HPD Inspector may attempt to conduct an inspection. | 142 | 14.2% |
| The New York City Police Department responded to the complaint and with the information available observed no evidence of a criminal violation at that time. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 120 | 12.0% |
| This complaint is a duplicate of a building-wide condition already reported by another tenant. The original complaint is still open, and HPD may only need to confirm that the condition exists by inspecting one apartment. If we cannot contact the tenant from the original complaint or get access to that apartment, HPD may attempt to contact the person who filed this complaint to verify the correction of the condition or may conduct an inspection of your unit. You can check HPDONLINE to see if a | 89 | 8.9% |
| The New York City Police Department responded to the complaint and their investigation determined that no criminal violation existed. The condition was corrected without the need to issue a summons or effect an arrest. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. If necessary, your complaint may be referred to your local precinct's special operations units (Quality of Life, etc.). Thank you for your attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 67 | 6.7% |
| The New York City Police Department responded to the complaint and their investigation determined that a violation of law occurred. Police issued a summons in response to the complaint. Thank you for attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 41 | 4.1% |
| The New York City Police Department responded to the complaint but officers were unable to gain entry into the premises. If the problem persists, please contact 311 to create another complaint and ensure that contact information (e.g., buzzer number, phone number, etc.) is available to assist the responding officers in gaining entry to properly investigate the complaint. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 37 | 3.7% |
| The New York City Police Department responded to the complaint and their investigation determined that police action was not necessary. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 34 | 3.4% |
| The New York City Police Department responded to the complaint and observed no criminal violation upon their arrival. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 27 | 2.7% |
| The Department of Transportation referred this complaint to the appropriate Maintenance Unit for repair. | 9 | 0.9% |
| Your complaint has been received by the New York City Police Department and assigned to a unit at your local precinct. The responding officers will conduct an assessment of the complaint and may contact you for further information, if you left contact information. Our team is committed to resolving this matter promptly, and we appreciate your contribution to maintaining the well-being of our community. | 8 | 0.8% |
| The New York City Police Department responded to the complaint and observed no encampment at the noted location. If the problem persists, please contact 311 to create another complaint. If possible, provide contact information so responding officers may reach out to you for more details. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 3 | 0.3% |
| The Department of Transportation determined that this complaint is a duplicate of a previously filed complaint. The original complaint is being addressed. | 2 | 0.2% |
| The Police Department reviewed your complaint and provided additional information below. | 2 | 0.2% |
| The Department of Health and Mental Hygiene has sent official written notification to the Owner/Landlord warning them of potential violations and instructing them to correct the situation. If the situation persists 21 days after your initial complaint, please make a new complaint. | 2 | 0.2% |
| The Department of Health and Mental Hygiene has received and processed your complaint. All restaurants and mobile food vendors are inspected annually. Restaurant inspection results can be found on WWW.NYC.GOV or a copy of the inspection can be requested from 311. | 1 | 0.1% |
| The New York City Police Department responded to the complaint and their investigation determined that a violation of law occurred. Police made an arrest in response to the complaint. Thank you for attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 1 | 0.1% |
| Service Request status for this request is available on the Department of Transportationâs website. Please click the âLearn Moreâ link below. | 1 | 0.1% |
| This request required re-assignment to a new DOT unit. | 1 | 0.1% |
| The New York City Police Department responded to the complaint and a report was prepared as part of their investigation. Thank you for attention to this matter. We count on New Yorkers like yourself to maintain a safe City, so please let us know if you see other conditions that require our attention. | 1 | 0.1% |